Frequently Asked Questions
Everything you need to know about shopping at Hi-Street.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply visit our Returns Portal to start your process.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our 'Street-Fit' styles can run slightly oversized.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
Do you restock items that are sold out?
Many of our core pieces are restocked monthly. For limited edition drops, we recommend signing up for email alerts on the specific product page to be notified of any returns or restocks.
How should I care for my Hi-Street apparel?
To maintain the quality of our fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid ironing directly on graphic prints.